Should rules be in the negative?

Certainly laws should if we are to believe we have a lot of freedom. After all, a free people should only have a small number of things they can’t do, the rest is open for debate.

For businesses, for our culture, we should encourage rules written in the positive. It’s much clearer for someone on what they should be doing. It makes them feel better about following the rules since they don’t sound depriving.

“Drink your coffee outside the server room,” rings psychologically different than “Don’t drink your coffee in the server room.”

This practice can be used to write handbooks, operating procedures, etc.

To build a positive culture, a positive tone is a necessity. This helps reinforce both.