I’ve worked at quite a few small businesses. An architecture firm, an engineering firm, a software and consultancy company, and even a tutoring business during college. All of them grew while I worked at them, and they all sought to build systems to make things easier.
One thing I never saw a system built for was starting something new. If growth is the goal, there needs to be a system for employees to know how to go from a new idea to a new offering.
A system for starting systems. That’s what’s missing in many small businesses that are growing. Instead, they try to overcome it with the owner deciding everything. That’s not sustainable. Think about what’s needed and put it in place.