And that’s a problem for your business. Everyday, growing and improvement is happening if a business is healthy. Take a restaurant for example, if it was started with light funds, it may not have a fancy interior, the chef may continue to improve his skill, and the search for better quality ingredients is non-stop. However, if someone stepped in on opening day, they might have a different experience in 6 months.
The problem is they may not realize how big your improvement plans are. One data point for them isn’t enough to see your trajectory. Two points, make a line and 3 or more make a curve.
This is why you need to keep attention on your company. Improve. Invite them back in 6 months or 12 months to see the progress. Stay in touch some way, somehow.